Feedback may be provided by a person with a disability in the manner deemed most convenient to them, such as in person, by telephone, in writing, or by delivering an electronic text by email or on diskette or otherwise.
Feedback may be provided directly to the service provider or:
Chief Administrative Officer
90 Loveys Street, Box 100
Hickson ON N0J 1L0
All feedback will be kept in strict confidence and used to improve customer service. In addition, the author of the feedback will be provided a response in the format in which the feedback was received outlining actions deemed appropriate, if any.